TERMS OF USE

Welcome to inSnap ("inSnap", "we", "us", "our"). These terms of use set forth the terms and conditions of our relationship and for your use of the www.insnap.ai website (the "Site") and the services, features, content, applications, mobile device applications, or apps offered by inSnap (collectively, the "Services") to you.

You understand that by accessing or using the Site or Services, you are entering into a binding contract with the inSnap entity indicated at the bottom of this document, and are agreeing to comply with and be bound by the terms and conditions contained herein ("Terms", "Terms of Use", or "Agreement") as well as our Privacy Policy and Return Policy.

If you disagree with or cannot comply with any part of the Terms, then you do not have permission to access the Site or Services. Your continued use of inSnap will confirm your acceptance of these Terms.

If you have any questions about these Terms or inSnap, please contact us at: [email protected]

Purchases

If you wish to purchase any good or product from inSnap through the Site or Services ("Purchase"), you may be asked to supply certain information relevant to your Purchase, including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information. You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete. The service may employ the use of third-party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.

We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, errors in your order or other reasons. We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

Coins Policy

Users of our Services may purchase virtual "coins" ("Coins") from us using authorized payment methods and through payment providers made available and authorized by us.

The price of the Coins will be displayed at the point of purchase. All charges and payments for Coins will be made in the currency specified at the point of purchase through the relevant payment mechanism. Currency exchange settlements, foreign transaction fees and payment channel fees, if any, are based on your agreement with the applicable payment provider.

You will be responsible for the payment of any Coins purchased by you. Once your purchase has been completed, your user account will be credited with Coins.

If you wish to make changes to your purchase, please contact us at the email address set out below. We will let you know if this change is possible. Please note that changes may impact price as well as other aspects of your purchase. If you live in the European Union, you have certain rights to withdraw from a purchase under the Consumer Rights Directive and its implementing legislation. However, if you purchase Coins, you acknowledge and agree that we start supplying the Coins to you as soon as the purchase is complete and therefore, your right to cancel or withdraw from the agreement to purchase is lost at this point.

Coins cannot be exchanged for cash, or legal tender, or currency of any state, region, or any political entity, or any other form of credit. Coins can only be used on our Site and as part of our Services, and cannot be combined or used in conjunction with other promotions, coupons, discounts or special offers, except those designated by us. No Coins may be assigned or transferred to any other user of the Services or third party except as expressly permitted by us in writing. The sale, barter, assignment or other disposal of any Coins, other than by us, is expressly prohibited.

Accrued Coins do not constitute property and are not transferable: (a) upon death; (b) as part of a domestic relations matter; or (c) otherwise by operation of law. Any Coins assigned, sold, or otherwise transferred without the express written consent of us are void. Any user of the Services who violates this restriction may have his or her account terminated us, forfeit Coins from his or her account, and/or be subject to liability for damages and litigation and transaction costs.

You may cancel your account at any time, and we may terminate your account in accordance with the Terms. All the Coins in your account will be cancelled immediately upon the cancellation or termination of your account. There will be no refunds for any unused or unredeemed Coins so we recommend you use them before terminating your account.

You agree that we have the absolute right to manage, regulate, control, modify and/or eliminate such Coins, where we have a valid reason to do so, in any general or specific case, and that we will have no liability to you based on its exercise of such right. If we decided to eliminate Coins from our services completely, we will do so by providing reasonable notice to you.

Subscription Policy

Free trial. We may offer a free trial subscription for service. Unless you cancel at least 24 hours before the end of the free trial, you will be automatically charged a price indicated on the payment screen for a chosen subscription period.

Subscription. The subscription renews automatically at the end of each period (each week, month, 6 months, year, or otherwise, depending on the option selected by you at the time of purchase) until you cancel.

Payment method. Payment will be charged to the payment method you submitted at the time of purchase at confirmation of purchase. You authorize us to charge the applicable subscription fees to the payment method that you submit.

Cancellation. Canceling your subscription means that the automatic renewal will be disabled, but you will still have access to all your subscription features for the remaining time of your then-current period. Note that deleting the app does not cancel your subscriptions.

If you purchased a subscription or enabled free trial on App Store: You can cancel a free trial or a subscription anytime by turning-off autorenewal through your Apple ID account settings. To avoid being charged, cancel the subscription in your Apple ID account settings at least 24 hours before the end of the free trial or then-current subscription period. You alone can manage your subscriptions.

If you purchased a subscription or enabled free trial on Google Play: You can cancel a free trial or a subscription anytime by turning off auto-renewal through your Google Play account settings. To avoid being charged, cancel the subscription in your account settings at least 24 hours before the end of the free trial or then-current subscription period. You alone can manage your subscriptions.

If you purchased a subscription or enabled free trial on our website: You can cancel a free trial or a subscription by contacting our support at [email protected].

Changes. To the maximum extent permitted by applicable laws, we may change subscription fees at any time. We will give you reasonable notice of any such pricing changes by posting the new prices on the app and/or by sending you an email notification, or in other prominent way. If you do not wish to pay the new fees, you can cancel the applicable subscription prior to the change going into effect.

Refunds. Please note that if you purchase a subscription through the Apple iTunes Store or our iPhone application, the sale is final, and we will not provide a refund. Your purchase will be subject to Apple's applicable payment policy, which also may not provide for refunds.

If you purchase a subscription through the Google Play store, the sale is final and we will not provide a refund. Your purchase will be subject to Google's applicable payment policy, which also may not provide for refunds.

If you purchase a subscription through our website (via Stripe, PayPal or other payment processor), the sale is final and we will not provide a refund.

Please note that the 14-days-after-purchase refund policy for EU residents does not apply for the provided access to the digital product.

Device requirements. To enjoy the Site and the Services via your smartphone or other Device, your Device must satisfy certain system requirements. These requirements can be found on the Site and the Google and Apple App marketplaces.

Content

inSnap Content

You agree that inSnap, insnap.ai and other inSnap graphics, logos, page headers, button icons, scripts, and service names are trademarks, registered trademarks or trade dress of inSnap or its affiliates ("inSnap Content"), it being understood that you or your licensors will own any User Content (as defined below) you upload or transmit through the Services. The Site and Services and their original content, features and functionality are and will remain the exclusive property of inSnap and its licensors. The Site and Services are protected by copyright, trademark, and other laws of the United States, Hong Kong, and foreign countries. Use of the inSnap Content or materials on the Services for any purpose not expressly permitted by these Terms is strictly prohibited. Such content may not be downloaded, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed or otherwise exploited for any purpose whatsoever without our or, where applicable, our licensors' prior written consent. We and our licensors reserve all rights not expressly granted in and to their content.

You acknowledge and agree that we may generate revenues, increase goodwill or otherwise increase our value from your use of the Services, including, by way of example and not limitation, through the sale of advertising, sponsorships, promotions, and usage data, and except as specifically permitted by us in these Terms or in another agreement you enter into with us, you will have no right to share in any such revenue, goodwill or value whatsoever. You further acknowledge that, except as specifically permitted by us in these Terms or in another agreement you enter into with us, you (i) have no right to receive any income or other consideration from any User Content (defined below) or your use of any musical works, sound recordings or audiovisual clips made available to you on or through the Services, including in any User Content created by you, and (ii) are prohibited from exercising any rights to monetize or obtain consideration from any User Content within the Services or on any third party service (e.g., you cannot claim User Content that has been uploaded to a social media platform such as YouTube for monetization).

Subject to the terms and conditions of the Terms, you are hereby granted a non-exclusive, limited, non-transferable, non-sublicensable, revocable, worldwide license to access and use the Services, including to download the Services on a permitted device, and to access the inSnap Content solely for your personal, non-commercial use through your use of the Services and solely in compliance with these Terms. inSnap reserves all rights not expressly granted herein in the Services and the inSnap Content. You acknowledge and agree that inSnap may terminate this license at any time for any reason or no reason.

NO RIGHTS ARE LICENSED WITH RESPECT TO SOUND RECORDINGS AND THE MUSICAL WORKS EMBODIED THEREIN THAT ARE MADE AVAILABLE FROM OR THROUGH THE SERVICE.

You acknowledge and agree that when you view content provided by others on the Services, you are doing so at your own risk. The content on our Services is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Services.

We make no representations, warranties or guarantees, whether express or implied, that any inSnap Content (including User Content) is accurate, complete or up to date. Where our Services contain links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. You acknowledge that we have no obligation to pre-screen, monitor, review, or edit any content posted by you and other users on the Services (including User Content).

Reproductions of product pictures and descriptions on our Site and Services belong to their respective copyright holders and we do not assert or represent by such reproductions to be entitled to any intellectual property rights thereto. The reproduction of any trademark or trade name of any goods is solely for the purpose of indicating to potential buyers the source/originator of the goods and is not intended to indicate that we are the owners of the mark or name, nor that we are the originators of the goods. We are not responsible for any infringement of any intellectual property right in any reproduction thereof.

User-Generated Content

Users of the Site and Services may be allowed to upload, edit, create, store, post or transmit, share or otherwise make available content through the Services including, without limitation, any text, photographs, user videos, sound recordings and the musical works embodied therein, including videos that incorporate locally stored sound recordings from your personal music library and ambient noise ("User Content"). Users of the Site and Services may also extract all or any portion of User Content created by another user to produce additional User Content, including collaborative User Content with other users, that combine and intersperse User Content generated by more than one user. Users of the Services may also overlay music, graphics, and/or stickers onto the User Content and transmit this User Content through the Services. Users of the Site and Services may also generate or transform User Content using templates provided by inSnap ("inSnap Templates", "Meta"), and transmit this User Content through the Services. The information and materials in the User Content, including User Content that is generated through inSnap Templates ("AIGC", "AI Generated Content"), have not been verified or approved by us. The views expressed by other users on the Site and Services do not represent our views or values.

Whenever you access or use a feature that allows you to upload or transmit User Content through the Services (including via certain third party social media platforms such as Instagram, Facebook, YouTube, Twitter), or to make contact with other users of the Services, you must comply with the standards of our Terms. You may also choose to upload or transmit your User Content, including AIGC on sites or platforms hosted by third parties. If you decide to do this, you must comply with their content guidelines as well as with the standards set out in our Terms. As noted previously, these features may not be available to all users of the Services, and we have no liability to you for limiting your right to certain features of the Services.

You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

Any User Content will be considered non-confidential and non-proprietary. You must not post any User Content on or through the services or transmit to us any User Content that you consider to be confidential or proprietary. When you generate User Content through the Services, you agree and represent that you own that User Content, or you have received all necessary permissions, clearances from, or are authorized by, the owner of any part of the content to submit it to the Services, to transmit it from the Services to other third party platforms, and/or adopt any third party content. If you only own the rights in and to a sound recording, but not to the underlying musical works embodied in such sound recordings, then you must not post such sound recordings to the inSnap unless you have all permissions, clearances from, or are authorized by, the owner of any part of the content.

You or the owner of your User Content still own the copyright in User Content sent to us, but by submitting User Content via the Services, you hereby grant us an unconditional irrevocable, non-exclusive, royalty-free, fully transferable, perpetual worldwide license to use, modify, adapt, reproduce, make derivative works of, publish and/or transmit, and/or distribute and to authorize other users of the Services and other third-parties to view, access, use, download, modify, adapt, reproduce, make derivative works of, publish and/or transmit your User Content in any format and on any platform, either now known or hereinafter invented.

You further grant us a royalty-free license to use your user name, image, voice, and likeness to identify you as the source of any of your User Content; provided, however, that your ability to provide an image, voice, and likeness may be subject to limitations due to age restrictions.

For the avoidance of doubt, the rights granted in the preceding paragraphs of this Section include, but are not limited to, the right to reproduce sound recordings (and make mechanical reproductions of the musical works embodied in such sound recordings), and publicly perform and communicate to the public sound recordings (and the musical works embodied therein), all on a royalty-free basis. This means that you are granting us the right to use your User Content without the obligation to pay royalties to any third party, including, but not limited to, a sound recording copyright owner (e.g., a record label), a musical work copyright owner (e.g., a music publisher), a performing rights organization (e.g., ASCAP, BMI, SESAC, etc.) (a "PRO"), a sound recording PRO (e.g., SoundExchange), any unions or guilds, and engineers, producers or other royalty participants involved in the creation of User Content.

Specific Rules for Musical Works and for Recording Artists. If you are a composer or author of a musical work and are affiliated with a PRO, then you must notify your PRO of the royalty-free license you grant through these Terms in your User Content to us. You are solely responsible for ensuring your compliance with the relevant PRO's reporting obligations. If you have assigned your rights to a music publisher, then you must obtain the consent of such music publisher to grant the royalty-free license(s) set forth in these Terms in your User Content or have such music publisher enter into these Terms with us. Just because you authored a musical work (e.g., wrote a song) does not mean you have the right to grant us the licenses in these Terms. If you are a recording artist under contract with a record label, then you are solely responsible for ensuring that your use of the Services is in compliance with any contractual obligations you may have to your record label, including if you create any new recordings through the Services that may be claimed by your label.

Through-To-The-Audience Rights. All of the rights you grant in your User Content in these Terms are provided on a through-to-the-audience basis, meaning the owners or operators of third party services will not have any separate liability to you or any other third party for User Content posted or used on such third party service via the Services.

Waiver of Rights to User Content. By posting User Content to or through the Services, you waive any rights to prior inspection or approval of any marketing or promotional materials related to such User Content. You also waive any and all rights of privacy, publicity, or any other rights of a similar nature in connection with your User Content, or any portion thereof. To the extent any moral rights are not transferable or assignable, you hereby waive and agree never to assert any and all moral rights, or to support, maintain or permit any action based on any moral rights that you may have in or with respect to any User Content you post to or through the Services.

We also have the right to disclose your identity to any third party who is claiming that any User Content posted or uploaded by you to our Services constitutes a violation of their intellectual property rights, or of their right to privacy.

We, or authorized third parties, reserve the right to cut, crop, edit or refuse to publish, your content at our or their sole discretion. We have the right to remove, disallow, block or delete any posting you make on our Services if, in our opinion, your post does not comply with the content standards set out in any part of the Terms. In addition, we have the right – but not the obligation – in our sole discretion to remove, disallow, block or delete any User Content (i) that we consider to violate these Terms, or (ii) in response to complaints from other users or third parties, with or without notice and without any liability to you. As a result, we recommend that you save copies of any User Content that you post to the Services on your personal device(s) in the event that you want to ensure that you have permanent access to copies of such User Content. We do not guarantee the accuracy, integrity, appropriateness or quality of any User Content, and under no circumstances will we be liable in any way for any User Content.

We accept no liability in respect of any content submitted by users and published by us or by authorized third parties.

If you wish to file a complaint about information or materials uploaded by other users or if you wish to file a complaint about information or materials uploaded by other users. If you believe an intellectual property right has been violated on insnap.ai, please refer to NOTICE AND TAKEDOWN POLICY OF inSnap to submit a statement of alleged IP infringement to us. We will take corresponding measures according to the content of the statement to protect your rights.

inSnap takes reasonable measures to expeditiously remove from our Services any infringing material that we become aware of. It is inSnap's policy, in appropriate circumstances and at its discretion, to disable or terminate the accounts of users of the Services who repeatedly infringe copyrights or intellectual property rights of others.

Prohibited Conduct and Content

You represent, warrant and agree that you will not use inSnap by uploading the User Content or otherwise (all of the following conduct includes any attempts to perform any of the following):

• To engage in any harmful, fraudulent, deceptive, harassing, threatening, intimidating, predatory, defamatory, obscene, stalking or otherwise objectionable conduct.
• In any manner that could interfere with, disrupt, negatively affect or inhibit other users from fully enjoying inSnap or that could damage, disable, overburden or impair the functioning of inSnap in any manner.
• To decipher, decompile, disassemble or reverse engineer any aspect of inSnap (such as the source code or non-literal aspects (such as the underlying structure, sequence, organization, file formats, non-public APIs, ideas or algorithms), do anything that might discover the source code, bypass or circumvent measures employed to prevent or limit your access to any part of inSnap.
• To circumvent any content-filtering techniques we employ or to access any feature or area of inSnap that you are not authorized to access.
• To develop or to use any third-party applications that interact with inSnap without our prior written consent, including any scripts designed to scrape or extract data from inSnap.
• To display, mirror or frame inSnap, or any individual element within inSnap, the company's name, any company trademark, logo or other proprietary information without our express written consent.
• To use any meta tags or other hidden text or metadata utilizing the company's trademark, logo, product or services name without our express written consent.
• To gain unauthorized access to, interfere with, damage, or disrupt any server, computer or database connected to inSnap.
• To copy, modify, host, stream, sublicense, or resell inSnap, or otherwise use inSnap for any commercial purposes.
• For any illegal or unauthorized purpose, or engage in, encourage or promote any activity that violates these Terms.
• To violate any applicable law or regulation.
• To encourage, assist or enable any other party to do any of the foregoing.

It is our policy to respect the legitimate rights of copyright owners, and we will respond to notices of alleged copyright infringement that comply with applicable law. If you believe that any text, graphics, photos, audio, music, videos or other materials or works, including any User Content, uploaded, downloaded or appearing on inSnap have been copied in a way that constitutes copyright infringement, you may request removal of that content (or access to it) from inSnap by referring to NOTICE AND TAKEDOWN POLICY OF inSnap.

Inspection & Prohibited Goods List

No illegal, prohibited, or counterfeit products may be sold on inSnap. All items are inspected by inSnap prior to delivery. As part of our company policy, we employ stringent and deterrent measures including but not limited to, the removal of the product listing, blacklisting, or the termination of the accounts of Users who may infringe or repeatedly infringe or violate the Terms of inSnap and/or rights of others.

The following categories of goods are prohibited. This list is non-exhaustive and will be updated from time to time:

• illegal products/services or those that support illegal activities
• illegal drugs, drug paraphernalia, items with the intention of being used to manufacture drugs
• counterfeit goods including imitations, knock-offs, and fake products
• weapons, ammunition, explosive or incendiary devices
• currency including, without limitation, digital currency
• tobacco and alcohol products

Indemnification

You agree to defend, indemnify and hold harmless inSnap, its contractors, licensors, subsidiaries and affiliates and their respective partners, directors, officers, members, managers, employees and agents from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a breach by you or any user of your account of these Terms or arising out of a breach of your obligations, representation and warranties under these Terms.

Disclaimers

You understand that by using the Service, you may be exposed to content that might be offensive, harmful, inaccurate, or otherwise inappropriate. All User Content that is shared is the sole responsibility of the person who shares such User Content. While we prohibit certain conduct and content on our Service, we may not monitor or control the User Content shared via the Services, and we are not responsible for such User Content. We reserve the right to remove User Content that violates these terms, including copyright, trademark, or other intellectual property violations, sexually explicit content, or User Content that we determine is otherwise inappropriate in our sole discretion. If you think some User Content is inappropriate, please attach the necessary information and contact us at: [email protected].

We do not control, endorse or take responsibility for any User Content (and its loss) or third-party content linked to inSnap. You acknowledge sole responsibility for and assume all risk arising from your use of any third-party websites or resources.

AIGC uses external technology Stable Diffusion AI. Due to this, we cannot fully control the results generated by the inSnap Templates, and therefore these AIGC in no way represent our official policy or position on religion, ethnic group, club, organization, company, individual, or anyone or anything. We make reasonable efforts to moderate the templates by configuring the AI setting, which, in any case, are only those that are accessible to us. By agreeing to the Terms, you agree to the above disclaimer and waive any claims against us due to the generated pictures or videos.

Limitation of Liability

In no event shall inSnap, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Site and Services; (ii) any content obtained from the Site and Services; and (iii) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose; (iv) your failure to provide us with accurate account information or to keep your password or account details secure and confidential; (v) any changes which we may make to the Services, or for any permanent or temporary cessation in the provision of the Services (or any features within the Services); (vi) the deletion of, corruption of, or failure to store, any content and other communications data maintained or transmitted by or through your use of the Services.

Governing Law

These Terms shall be governed and construed in accordance with the laws of United States, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If you continue to use the Site or Services after any of these changes, your continued use will mean that you have accepted any changes to the Agreement.

Contact Us

We want you to have the best shopping experience, so if you have any problems with your order, or if you have any questions about these Terms, please contact us at [email protected]

Contracting Entity

INSNAP LLC
16192 Coastal Highway, Lewes, Delaware 19958, US

Last updated: April 2025